How It Works.
BEES UK Referral Process
At BEES UK, every referral is handled with care and understanding. We know that many of the young people referred to us have already faced significant challenges, so our process is designed to be supportive, transparent, and as straightforward as possible.
Our referral process is designed to ensure the right support, the right environment, and the right timing for every young person.
Stage 1: Initial Enquiry
We welcome enquiries from families, carers, schools, social workers, and local authorities. Our team will respond promptly, provide information about our provision, and outline the next steps.
Stage 2: Information Gathering
We work with all involved parties to gather essential background information. This helps us understand each young person’s needs and ensures that our environment can offer the right level of support. If we feel BEES UK is unable to support the needs of your young person, we will confirm this in writing. All information shared with BEES UK is treated in line with GDPR and safeguarding best practice.
Stage 3: Referring Professional Site Visit
We arrange a mutually convenient time for the referring professional to visit. This visit includes a tour of our facilities and a discussion about the needs of the young person. We request that the young person is not present during this stage, and we strongly suggest that the visit is not discussed with them until we have completed our suitability assessment of a placement at BEES UK. During the visit, we will explain the structure of a typical day, the range of activities offered, and key terms of the provision.
Stage 4: Young Person’s Site Visit
The young person’s site visit is the final stage of every referral assessment. It allows the young person and their support network to visit BEES UK, meet our team, and gain a clear sense of whether the setting feels right for them. This stage helps ensure that everyone involved feels confident and comfortable with the environment before a placement is confirmed.
Stage 5: Team Review
After the young person’s visit, our referral team meets to review all information gathered. Decisions are only made once our referral team has completed its review. This ensures fairness, transparency, and appropriate support for every young person. We aim to provide final assessment feedback within 24 hours of the visit.
Stage 6: Outcome and Next Steps
Sometimes, further details may be requested, and in some cases, we may decide that we are not the most suitable placement. Every decision is made carefully and with the young person’s best interests at heart.
At BEES UK, our goal is to ensure that each referral is handled with respect, compassion, and honesty - reducing uncertainty and disappointment wherever possible, and always doing what’s right for the young person.